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Disclaimer

Online Travel UK (OTUK) is an association of leading online travel companies in the UK and does not issue, process, manage, or refund Electronic Travel Authorisations (ETAs), visas, or any other form of travel documentation.

Accordingly, we are unable to respond to any enquiries relating to ETA applications or refunds. If you require assistance with an ETA, please contact the official UK ETA service or make an enquiry with the organisation through which you submitted your application.

Unfortunately, OTUK cannot respond to messages regarding ETA matters.